US Online Support
Terms & Conditions
About this Website
This website operates independently and is not affiliated with the United States Government. US Online Support serves as an autonomous publisher of legal literature and immigration guides, primarily aiming to assist immigrants in navigating the United States immigration process by offering the latest available information. Please note that disclaimers are prominently featured in the footer of every page, emphasizing that US Online Support operates as an independent entity, distinct from any United States government agency.
Shipping & Delivery Policy
eBooks: eBooks: Accessible for download upon completing the form and payment approval.
Hard Copy Books: Dispatched via FedEx within two business days from order placement. Customers receive tracking information via email once the order is shipped.
DVDs: Shipped through FedEx or USPS Priority Mail within two business days from the order date. Tracking details are promptly emailed to customers upon shipment.
Refund Policy
All products and services acquired from this website are eligible for a full refund within 90 days of purchase. Refund requests must be submitted within 90 days from the order receipt date. US Online Support reserves the right to deny a refund for requests received after the specified 90-day period. Refunds for credit card transactions are processed within two business days, with an additional five business days for the transaction to reflect in your account. For payments made by check, money order, bank draft, traveler’s checks, or cash, a company check is issued, payable to the individual on the order form, and sent to the provided address. Any inquiries about your order should be directed to our customer service department. If you wish to cancel your order, please contact us with the reasons for cancellation instead of involving your credit card company or bank, as this may cause delays in the refund process.
Our Products & Services
eBooks: US Onliner Support presents downloadable immigration guides in eBook format (PDF files). US Online Support, independent of the USCIS or any United States government agency, publishes all eBooks featured on our website. These Immigration eBooks are designed solely for informational purposes and should not be considered legal advice.
Hard Copy Books: US Online Support offers a variety of immigration books in Hard Copy format. These Hard Copy Books are shipped via FedEx within two business days. All Hard Copy Books on our website are published by US Online Support, not by the USCIS or any United States government agency. Like our eBooks, these Immigration Hard Copy Books are intended for informational purposes and should not be considered legal advice.
Recurring Billing
No recurring billing is applied. US Online Support does not impose recurring fees; all transactions on our website are one-time purchases.
Typographical Errors
In the event of an erroneous listing of a US Online Support product or service at an incorrect price, we reserve the right to reject or cancel orders at an inaccurate price.
Links
This website contains hyperlinks that may redirect you outside of usonlinesupport.com. These links are provided for your convenience; however, including any link does not imply endorsement or approval by US Online Support. We assume no responsibility for links to and from usonlinesupport.com, and any framing of our website at any level is strictly prohibited.
Copyright Information
All products on this website are published by US Online Support and are safeguarded by United States and international copyright laws. Requests for using our intellectual property should be submitted in writing to our legal department.
Intellectual Property Rights
Unless otherwise stated, US Online Support holds the copyright for all content, layout, design, data, graphics, trademarks, and logos under the usonlinesupport.com domain. The United States and international copyright laws protect our content. We are committed to safeguarding our rights, employees, customers, members, and intellectual property and will not hesitate to take legal action if necessary. Requests for using our intellectual property should be directed to our legal department.
Limitation of Liability
US Online Support shall not be held liable for any special or consequential damages arising from the use of, or inability to use, the materials on this website or the performance of the products, even if US Online Support has been informed of the possibility of such damages. Applicable law may not permit the limitation or exclusion of liability for incidental or consequential damages, so the limitation mentioned above or exclusion may not apply to you.
Personal Use Limitation
The information, news, articles, emails, products, and services provided by US Online Support are intended for personal and non-commercial use. Modification, copying, distribution, transmission, display, performance, reproduction, publication, licensing, creation of derivative works, transfer, or sale of any information, content, products, or services obtained from US Online Support is prohibited without express written permission from our legal department.
Warranty Disclaimer
This site and its materials and products are provided on an “as is” basis without warranties, whether express or implied. US Online Support disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. US Online Support does not guarantee that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server making it available are free of viruses or other harmful components. U.S. GOV Support makes no warranties or representations regarding the use of the materials on this site in terms of correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states may not allow limitations or exclusions on warranties, so the above limitations may not apply to you.
Legal Form and Choice of Law
You enter a legal contract with US Online Support using our website or purchasing products or services. You agree that the prevailing party in a civil lawsuit may be awarded reasonable attorney’s fees.
Changes to the Terms and Conditions
US Online Support reserves the right, at its discretion, to modify our Terms and Conditions at any time. Customers, members, and all website users are encouraged to periodically review our Terms and Conditions, Privacy Policy, and Disclaimers (located in the footer of every website page).
Other
Currency of Transactions
All products are sold in U.S. dollars.
